1. Follow the link to request online help
2. Choose your Apple product and the topic for your issue
3. If the topic is not listed pick "The topic is not listed", otherwise continue with the topic of your interest
4. When prompted to enter your mail address, you can either provide your emal or click on "No thanks. Continue."
5. You will be presented with various options to resolve your issue (Send in for Repair, Chat, Schedule a Call, etc). Pick "Bring in for Repair" and fill out the form with your information.