Samsung product support for consumers, live help for business accounts and store representatives.
Samsung Customer Service
There are generally 5 ways to get assistance from Samsung. They include a live support phone number (help available 24/7), online chat support, remote assistance, online knowledge base and, of course, email assistance. If your issue is not urgent and you don't want to spend your time on the phone or chatting, you may choose the latest contact option. Samsung customer service representatives reply promptly and you will get your answer in most cases within 24 hours. Otherwise, pick any other alternative options of requesting help and get back with us to share your experience.