According to user feedback, this is the fastest way to get help for issues you may experience with your PlayStation console or account. You may also choose to visit Knowledge Center at https://support.us.playstation.com prior to contacting PlayStation suppor team via chat.
PlayStation Support Chat

PlayStation player support: account assistance, technical support and console help.
Hours of Operation
Monday-Saturday 6:00am - 10:00pm PT and Sunday 6:00am - 8:00pm PT
Response Time
< then 5 minutes